Fund not reflected in the Noida jal portal, the fund is debited from my account but not reflected

Name of Complainant	Jose Samuel
Date of Complaint	May 30, 2021
Name(s) of companies complained against
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Jose Samuel:

Transaction for INR @432 to IBIBO WEB PVT LTD has been completed successfully with reference id 517670628
Noida authority +91 9717080605 please check to it, need your assistance asap.

Image Uploaded by Jose Samuel:

Consumer Complaints Court