Full amount charged

Name of Complainant Bibek Mukherjee
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Bibek Mukherjee:

I booked a cab from goibibo and paid in full by trusting it as a big company. But somehow accidentally it was cancelled by me and there was no popup or anything for no refund in the app. As soon as it happens I called customer care of goibibo and try to tell my concern and pleged them to revert the cancelled cab but nothing worked. The total deduction amount is rs. 3600+ and no response from them. I am really hopeless.

Image Uploaded by Bibek Mukherjee:

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