FTTx- External Fiber Cable routing

Name of Complainant Virendra Maurya
Date of ComplaintJanuary 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Virendra Maurya:

I, am complaining since last 2 months about external fiber wiring to Jio Fiber, and even wrote to Appellate authority twice. Every second day the customer care informing that your complain addressed and again I am saying to Jio Fiber customer care that it is not done no engineer and team is visiting and simply my complain getting closed, without any work. Consumer is being harassed. I even asked to them if they can’t give service then they publish that Jio Fiber is unable to provide service. I took the plan 499, Jio saying that there will be 400+ chls and 6 OTT but Eros and Alt Balaji OTT not available even you will not get full 400 chls live. Except some News and Devotional. Ref Complain No. SR00001GWN33 / SR00001GUYFM / SR00001GRLOP / SR00001GGWMQ /SR00001GEAC9 /SR00001GBMP2 etc.

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FTTx- External Fiber Cable routing

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