Name of Complainant | |
Date of Complaint | March 25, 2022 |
Name(s) of companies complained against | TRAVOLOOK.IN |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
On Mar.02, 2022 I booked my flight Tkt MUM-DEHRADUN for 3 persons the first time thru travolook.in. All rates are per head fare.
1. On first displayed the site showed cheapest rate of Rs.4051 per Tkt.
2. On selecting details for booking it showed Rs. 3173
3. On making credit card payment they charged Rs.4324, saying tkt will be confirmed in 30 mins.
4.I got a call from them asking me to Pay further Rs. 2999 for 3 tks for confirmation. If I cancel then they will deduct Rs. 1500 per tkt.
5. So as per their mail I paid Rs. 2999 extra.
6. so the total cost is not Rs.3173 which they display but they charged Rs. 5297 per ticket.
This is open fraud as on calling them the customer support girl Deepika said its not our concern.
I want my excess difference amount Rs.6372 refunded (5297-3173 x 3
Such crooks should be immediately punished as they may be cheating so many people by fraudulently displaying half rates and then charge double.
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