| Name of Complainant | |
| Date of Complaint | October 6, 2024 |
| Name(s) of companies complained against | Lendbox, SaveIN, VLCC Health Care Limited |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir/madam,
My name is Rajashri Baruah, and I live in Guwahati, Assam. I’ve been going through a really tough time since April. I’m writing to ask for your help before I have to take legal action.
In April, a VLCC representative tricked me into taking out a loan without my knowledge and consent. Here’s the entire ordeal:
On April 14th 2024, I visited VLCC for a free weight loss consultation, however, I was credited a Transactee P2P Loan through SavenIN on the pretext of signing me up for a weight loss program. The representative said they needed my information to sign me up for a weight loss program, but they actually used it to get me a loan without my consent. I didn’t understand what I was signing up for, and I didn’t know they were getting me a loan. I’ve never applied for a loan before.
During the whole ordeal, I was not presented with any documentations or terms and agreements. I never gave my signature anywhere.
VLCC informed me that the program cannot be cancelled due to their “non-cancellable and non-refundable” policy. There was no mention of this policy during the consultation nor did I sign any documents. It was at this point that she mentioned the loan process.
Subsequent attempts to cancel with VLCC customer care and SaveIN were met with resistance. SaveIN even resorted to intimidation tactics, harassing calls and messages, threatening legal action if I didn’t pay the loan.
The situation worsened when I discovered my CIBIL score was affected by this fraudulent Transactree P2P loan that I never consented to. I never applied for a loan nor consented to such action by VLCC.
I am in no state to pay for an amount of INR 35000 along with the outstanding interests.
Here’s my details that would help you in this matter:
Contact number: 6901311441
Pan Details: CFPB 1511C
Bank Details:
ICICI Bank
Account number: 413601501501
IFSC: ICIC0004136
VLCC Centre: VLCC Health Care Limited, Ambari centre, Guwahati- 781001
Program: VLCC Metabiome Weight Loss & Body Contouring Three Months Program
Total Price: 39,332.94
Booking No: GUW025921
Loan Details:
Loan amount: INR 35000
Member name: TRANSACTREE
Account type: P2P Personal loan
Account Number: 9356996L
Date Opened/Disbursed: 14-04-2024
This loan has gravely affected my CIBIL score, dropping it 616. I request immediate closure of the loan, removingh the loan from my CIBIL and clearing outstanding dues.
This entire experience has caused immense emotional distress. I am on the verge of taking drastic measures and I’m asking you to please cancel this loan and help me resolve this situation.
I am enclosing this email with records of me requesting VLCC and SaveIN to resolve this issue.
I look forward to hearing from you.
Image Uploaded by Rajashri Baruah:
