Name of Complainant	Sakshi Bhutani
Date of Complaint	June 22, 2023
Name(s) of companies complained against	MOBIKWIK
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Dear Sir, Please be informed that I got a call from a verified number of Mobikwik and the AI informed me of a unknown login detection and asked to confirm if it wasn’t me. I thought it was legit and I entered the otp but then Rs. 15,000/- deducted from Mobikwik zip account and this fraud wasn’t done by me.

I have not even updated my kyc in Mobikwik then how can they approve these kind of transactions. I am a non-working individual dependent on my mother’s pension and this is a huge transaction for me to pay off.

Kindly help me please else I will be in huge debt unnecessarily. This is clearly Mobikwik’s fault as it is their number and people will trust calls from such numbers.

Looking forward to a positive judgement from you.

Regards,
Sakshi Bhutani.

Image Uploaded by Sakshi Bhutani: