| Name of Complainant | |
| Date of Complaint | April 24, 2022 |
| Name(s) of companies complained against | dutta rupee |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir/Ma’am,
Greetings.
This is to inform you that, I stumbled across the app named Dutta Rupee that claims to provide loan in a hassle free manner. Hence, I registered myself to check my eligibility and applied for a loan. I happened to receive only 3500 rupees and without my confirmation the money was transferred. They sent me a loan of only 2,275 rupees exclusive service charges of 1225 rupees(3500 rupees in total)from Dutta Rupee app in an urgent basis and I received the funds the very next day. Then I was given 7 days to repay the funds I received(The loan period is very short and the interest rate is very high)
Then, the employee texted me on WhatsApp and reminded me of the prepayment 6 days prior to my due date as per the app and I was advised that if I pay a rollover amount of 1400 rupees then I will get another 7 days to make the rest of the payment.
The day after, the same employee called me again to pay another 1400 rupees (1400+1400=2800 in total) to which I paid the money through the company’s payment link they sent wherein UPI ID’s were linked(The UPI links doesn’t work and they will send you different ID’s untill it is done). Once the payment is done they’d asked for screenshots of the payment history as a proof.
Furthermore, I requested if there are any more dues since I wanted to close my account. The guy who was assisting me informed me that I had to pay another 1000 rupees in order to permanently close my account and the guy assured me that the data shall be removed once the payment is done.
Now, a different employee is contacting me and harassing me today to make the payment of 3500 rupees again. I have shared the payment history once again to the other employee but it didn’t seem to work since he/she is just not accepting the fact that it’s done and is not willing to listen anything and threatening me.
Meanwhile, I tried to contact the guy who assisted me at the beginning with the loan settlement however, he ended up blocking me.
I trusted the app and they helped me which I really appreciate. I followed and adhered their terms and conditions but after going through such stressful situation it is making me believe that these guys are just trying to take more money out of me.
After reviewing the feedbacks submitted on the play store, it appears that I am not the only one who has been treated this way but there are lots of people dealing with such situation.
I’d request you to kindly look into this matter and ban this app at the earliest since it is making it difficult and disturbing for the youths.
I’d request others to refrain using this app because it is just going to waste your time and it is going to mentally disturb you.
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