| Name of Complainant | |
| Date of Complaint | July 10, 2023 |
| Name(s) of companies complained against | Easy money, lucky rupee etc, Magic Loans |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Subject: Fraudulent Message Regarding Loan Dues Repayment
Dear [Loan Servicer’s Name],
I hope this letter finds you well. I am writing to bring to your attention a concerning matter regarding a fraudulent message I recently received concerning the repayment of my loan dues. I believe it is essential to address this issue promptly to prevent any potential harm and protect the integrity of my loan account.
On [Date of Fraudulent Message], I received a message that purported to be from your institution, claiming that I had outstanding loan dues that needed immediate repayment. However, upon closer inspection, I discovered several red flags that led me to suspect it was a fraudulent communication.
Firstly, the email address or phone number used to contact me did not match the official communication channels I have previously used with your institution. Secondly, the message contained grammatical errors and inconsistencies that raised doubts about its authenticity. Lastly, the urgency and pressure exerted in the message to repay the alleged dues immediately without providing proper documentation or verification seemed highly suspicious.
To ensure the security of my account and to address this fraudulent activity, I have taken the following steps:
1. I have not responded to the fraudulent message or provided any personal or financial information.
2. I have placed a fraud alert on my credit report to safeguard against any unauthorized activities
3. I have gathered all available evidence related to this incident, including screenshots of the fraudulent message and any associated documentation.
I kindly request your immediate attention to this matter. I would appreciate it if you could investigate this incident thoroughly and take appropriate measures to protect my account and personal information from any unauthorized access or misuse.
Furthermore, I request that you provide me with detailed information regarding the status of my loan account and confirm that no outstanding dues or irregularities exist. Additionally, please inform me of any measures or precautions I should take to further safeguard my account from potential fraudulent activities.
I am committed to cooperating fully with your institution to resolve this issue and prevent any further fraudulent attempts. I appreciate your prompt attention to this matter and your assistance in protecting my financial security.
Please feel free to contact me at +91-8199946646 or [email protected] to discuss this matter further or to provide any additional information you may require.
Thank you for your understanding and cooperation.
Sincerely,
Keshav Aggarwal
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