Fraudulent Data Usage described

Name of Complainant Dhanalakshmi
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhanalakshmi:

I am using Airtel for more than 5 years and I will be recharging for 2 GB per day. Due to some reasons, I recharged for 2 GB for 28 days on 31st January, 2022. Within 14 days, i have recharged for around 50GB with 3 times Rs.118 and Rs.148. When i contacted Customer care, there is no proper support and they are claiming that I have used 6 GB per day which seems anonymous. I haven’t used that much data and i haven’t came across this much data usage in a single day. I am having the data usage of maximum 2.5 GB per day for last 2 years.

I have asked for the Data usage report with the Customer care person but they refused to share it

Image Uploaded by Dhanalakshmi:

Fraudulent Data Usage described

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