Fraudulence in the Generated Bill in Airtel

Name of Complainant Madhur Goyal
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhur Goyal:

Ive already Came to Oman on 29,November,2020 and I opted for 649 INR-One day IR plan and then 3999 INR-30 days Validity IR Plan. My Bill from 20Nov-19 Dec was 6877 INR/-. i HAVE PAID THAT, but in my 2 Bill of 20 Dec-19 Jan Airtel hasa charged amount of 3981 INR/-. They have included the 2994/- amount of the calls that I have made from 19Dec-29Dec. My Outgoing Minutes And Incoming Minutes were within the alloted limited but then alos they charged 2994/_ amount Claiming that I have used them as an extra that was alloted to me in plan. In Nov-Dec Bill they are not showing breakup of the calls made during 30Nov-19 Dec after opting 3999/- plan. It is a case of fraudulence as they are charging 2 times for the same usage. Please Help

Image Uploaded by Madhur Goyal:

Fraudulence in the Generated Bill in Airtel

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