| Name of Complainant | |
| Date of Complaint | January 27, 2019 |
| Name(s) of companies complained against | ICICI BANK LIMITED |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Dear Sir,
I would like to bring your kind attention on the loss I have faced due to some malpractices from ICICI bank. On 06.07.18 around 1:40-45 PM, I had generated a new PIN for new ATM card, which was received on 24th June 2018 and after generation of new PIN,I made a withdraw of Rs 500/- Only.
On 06.07.2018 around 3:36pm, 3:37pm and 3:39 pm, I have received three sms in my registered mobile number for my Account has debited with (Rs. 33977/-), (Rs. 38977/-) and (Rs. 38977/-) total 1,11991/. As per sms, I have immediate make a call to ICICI customer care and ICICI bank employees at begusarai branch . Within 15 minutes I have reached to ICICI bank Begusarai ( Bihar) main branch to report this issue, application given to the Branch manager and also given FIR at police station Town Thana Begusarai.
On 07.08.18 around 6 PM again i have received three sms in my registerd mobile number my account has credited R. 33, 997/,Rs.38997 and Rs. 38, 997/- total Rs. 1,11,991/- (one lakh eleven thousand nine hundred ninety one) and i have immediately inform to bank employees. Again i have received three sms on 23.07.18 again my account has debited Rs. 33,997, Rs. 38997/- and Rs. 38997/-.
I have already sent mail to senior management of ICICI bank and call to customer care regarding this fraud transaction scam but I have not received any positive response from bank end till date
Thanking you,
Amit Kumar
Village: Makardahi, Po: Ulao Dist: Begusarai Pin: 851134 (Bihar)
9905662550/8678898872
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