Fraud with consumer

Name of Complainant Jagdish savani
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jagdish savani:

Jio number 63521 29046

I had done recharge of rs. 2599 for 1 year as on 31st October, 2021 with below mentioned offer. Below SMS received immediately after recharge as on 31st October 2021.

તમારા જિયો નંબર 6352129046 માટે રૂ. 2599.0 નો રિચાર્જ સફળતાપૂર્વક થઇ ગયું છે.
વિગતો: Benefits:
1. Unlimited Data – 740 GB (2GB/Day +10GB)
2. Unlimited Voice Calls
3. Complimentary Disney+ Hotstar Mobile Subscription for 1 Year
4. 100 SMS/Day
5. Complimentary subscription to Jio Apps
Validity – 365 days
Note – To Activate Disney+ Hotstar Mobile Annual Subscription:
1. Download the Disney+ Hotstar app
2. LOG IN using OTP from your eligible Jio number
For more details click http://tiny.jio.com/r457tjI T&C Apply.
ટ્રાન્સેકશન ID : 136257742271
તમારા હાલ ના અને આવનારા પ્લાન ના વિગતો જાણવા માટે ક્લિક કરો, https://www.jio.com/dl/my_plans
તમારા રિચાર્જ અનુભવને શેર કરવા માટે, ક્લિક કરો https://www.jio.com/en-in/jio-rech-exp-survey-gujarati?custid=136257742271
ડાયલ કરો ૧૯૯૧, તમારા હાલ ના બેલેન્સ, વેલિડિટી, પ્લાન ની વિગતો અને આકર્ષક રિચાર્જ ઑફર્સ જાણવા માટે

Now JIO Discontinued my HOTSTAR + Disney before its expiry on 31st October 2022 by saying that you had already HOTSTAR subscription active .

Another executive of JIO said that plan charges increased , that’s why you need to do subscription of HOTSTAR.

please check call recording of all JIO executive who discussed on 25 and 26 March. all giving different reasons.

Image Uploaded by Jagdish savani:

Fraud with consumer

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