Name of Complainant	Mahergul Kudle
Date of Complaint	September 10, 2021
Name(s) of companies complained against	Travolook
Category of complaint	Airlines
Permanent link of complaint	Right click to copy link
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I booked flight ticket from Hyderabad to Tiruchirappalli through “TRAVOLOOK.COM” on 31st of august 2021 at 9.07 PM and got mail saying booking is under process and it may take up to 30 min to confirm. Then within 5 to 10 min I got call from TRAVOLOOK and they said due to fare changes, my ticket can get cancelled so either pay the fare differences or it will get cancelled. If you cancel then you will get your refund amount within 5-10 days. But then then when I searched about this website, I came to know that this is a scam. They will not refund money
Flight details:
Flight: Indigo 6E-7281
Booking reference number: REF988571238
Travel date and time: 03/09/2021:: 04.30 PM
Booking date and time:31/08/2021:: 09.07 PM
When I tried to contact TRAVOLOOK for the confirmation of my ticket I came to know that my ticket has been cancelled by TRAVOLOOK but the amount of Rs.4773 has been deducted from my account. I have been consistently trying to contact TRAVOLOOK but they are not responding.
Kindly help me with the issue. Thank you

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