| Name of Complainant | |
| Date of Complaint | November 15, 2018 |
| Name(s) of companies complained against | Fashiondairy |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Concern Person,
I ordered dresses online from website www.fashion dairy.in on Nov 04, 2018 with order# 289093 and the delivery date was Nov 05th 2018. I waited for few days and tried contacting them at ph# 9409169956 and it is switched off. The email addresses fasiondairy7@gmail.com and fasiondairy8@gmail.com have bounced back… The address A-102 silicon palace, sectore 1, near SBI Bank, Aamata Road, Ahmedabad – 380015 is also fake….please take immediate action and block the website to protect other consumers.
Following is the mail I wrote them:
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Fri, Nov 9, 2:30 PM (6 days ago)
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Hi Meera,
Thank you for reaching out to us.
We checked the payment `pay_BGVyuf0xin1Cdg` and see that this is a successful payment to the merchant: Fashiondairy.
We are a payment gateway and only facilitate merchants with on-line payments. We request you to contact the merchant for any service or refund related queries since they are the service provider and refunds are to be initiated from their end.
Contact Details of Fashiondairy:
– Phone: (+91)9409169956
– Email: fasiondairy8@gmail.com , fasiondairy7@gmail.com
Here to help 🙂
Ticket #: 289093
We have enhanced our support options, please visit our support page for more details -> https://razorpay.com/support/
Regards,
Akshatha
Team Razorpay
On Mon, 5 Nov at 2:20 PM , Meera Pandey <meeraupa@gmail.com> wrote:
ear Sir/Maám, I placed online order on 1st nov. transaction details are given below: Currently Showing 1 NOV Razorpay Software Pvt Ltd SUCCESS Order Id : M7312KPRTOHNPI_PAY_BGVYUF0XIN1CDG_1 BUT MY ORDER WAS NOT PROCESSED. PLEASE DO THE NEEDFUL REGARDS, MEERA 9873065024
Contact Number: 9873065024
