| Name of Complainant | |
| Date of Complaint | September 26, 2022 |
| Name(s) of companies complained against | Patym bank private limited |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir, on 20\08\2022 my Paytm account was hacked when I was doing my Paytm Post-paid KYC. While Doing I received a call from 8348292878 at 04:51 pm he only asked me to update paytm post-paid kyc on paytm application. After 1 hour I received few messages from paytm app on my registered number. Total amount of Rs. 54,630 is debited from your paytm postpaid. The transaction was done multiple times but only two were successfully Completed. 1st transactions of RS. 37,515 on 05:46pm and 2nd transaction was of Rs 17,115 on 05:51pm. My PAYTM REGISTERED NUMBER 9811859250 please see the below transaction’s Details :
PAYTM Number – 9811859250
1st Transaction of RS 37,515 on 05:46 pm, the payment is done to JODHPUR VIDYUT VITRAN NIGAM LIMITED(JDVVNL) . This was electricity Bill payment for CA NO. 310331033768.
Transaction Id – 15208204873052396549, Date – 20/08/2022
Oder id -18897656364 time – 05:46 pm
Reference Id PT012232B6RTRESRVUO1
PAYTM Number – 9811859250
2nd Transaction of Rs 17,115 on 05:51pm, the payment is done to MP POORV KSHETRA VIDYUT VITARAN – JABALPUR. This was electricity Bill payment for CA NO. 1290010224.
Transaction Id – 15208204894794716177 Date – 20/08/2022
Oder id – 18907975931 Time – 05:51pm
Reference Id – PT012232BS5MC6PDKV3U.
I have also informed to paym many timne but didnt get any support from paytm and i have also filed a complaint on cyber cime on 20/08/2022 and also on RBI. but ihaven’t get any rsponse from their side. Now Paytm is forcing me to repay the amount and charging interest against that.
Requested you to please do the needful as I do not afford to pay back that much account for this transaction. I am the only Single earning person in my family and I cannot pay that amount also my salary is not good and due to this fraud, I started feeling depressed because I haven’t done any of these transactions and even I can’t pay that much. Please help me to resolve that issue. please feel free to contact me and take action as soon as possible
RBI Complaint Number –
N202223014007332
