fraud transacton done from my account

Name of Complainant jatin bhalla
Date of ComplaintAugust 22, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by jatin bhalla:

Hello Sir, Today on 20\08\2022 my Paytm account was hacked when I was doing my Paytm Postpaid KYC. While Doing I received a call from 8348292878 at 04:51 pm he only asked me to update paytm postpaid kyc on paytm application. After 1 hour I received few messages from paytm app on my registered number. Total amount of Rs. 54,630 is debited from your paytm postpaid. The transaction was done multiple times but only two were successfully Completed. 1st transactions of RS. 37,515 on 05:46pm and 2nd transaction was of Rs 17,115 on 05:51pm. please see the below transaction’s Details :-
1st Transaction of RS 37,515 on 05:46pm, the payment is done to JODHPUR VIDYUT VITRAN NIGAM LIMITED(JDVVNL) . This was electricity Bill payment for CA NO. 310331033768.
Transaction Id – 15208204873052396549 ,
Oder id – 18897656364
Reference Id – PT012232B6RTRESRVUO1

2nd Transaction of Rs 17,115 on 05:51pm, the payment is done to MP POORV KSHETRA VIDYUT VITARAN – JABALPUR. This was electricity Bill payment for CA NO. 1290010224.
Transaction Id – 15208204894794716177
Oder id – 18907975931
Reference Id – PT012232BS5MC6PDKV3U.

All other failed UPI Id’s –
9330677607@ibl , Mandal1122@ybl , pijasingh0011@axl , 8976437273@paytm.

Requested you to please do the needful as I am not afford to pay back that much account for this transaction. I believe this transaction can easily be traced because these was bill payment transactions. Please try to locate and catch the fraud people.

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