Name of Complainant	NITIN AGARWAL
Date of Complaint	August 3, 2022
Name(s) of companies complained against	DHANI PAY CARD
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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IT IS TO STATE THAT I, NITIN AGARWAL I HAVE BLOCKED MY DHANI ACCOUNT ON 5TH OF JANUARY 2022 THROUGH DHANI CUSTOMER CARE ON CALL THEY HAVE SAID ME THAT MY ACCOUNT WILL BE BLOCKED IN 48HRS AND THEN I RECEIVED A RECHARGE MEMBERSHIP MESSAGE FROM DHANI APP THEN I HAVE OPENED MY APP IN MY MOBILE SOME ONE RECHARGE MY ACCOUNT IN THE NAME OF MR. SAMSHER ANASARI & MD. ALAM IN THIS NAME I DON’T KNOW ANY ONE. WHEN I CHECKED MY ACCOUNT THEN I SAW MY EMAIL ADDRESS HAVE BEEN CHANGED WITHOUT MY CONSENT AND HAVEN’T RECEIVED ANY OTP FOR SUCH CHANGES. I TRIED TO CALL DHANI’S CUSTOMER CARE BUT ALL IN VEIN. NO HELP RECEIVED THE CONCERNED DEPARTMENT. I MAILED ALL DETAILS AND SUPPORTING SNAP SHOTS OF THE FRAUD HAPPENED TO THE OFFICIAL COMPLAINT EMAIL ID OF THE DHANI’S I.E; [email protected], AFTER THAT I OBSERVED THAT DAILY MEDICINE ORDER ACTIVITY IN MY DHANI ACCOUNT WHICH LATER ON GET CANCELLED. I MENTIONED ALL THIS ACTIVITIES ALSO IN MY COMMUNICATION WITH DHANI CUSTOMER TEAM. SEVERAL TIMES I TRIED TO COMMUNICATE WITH THE CUSTOMER CARE TEAM TO BLOCK MY ACCOUNT PERMANENTLY AND STOP ALL THESE FRAUD TRANSACTIONS TAKING PLACE IN MY NAME. I GOT THIS CONFIRMATION THAT MY ACCOUNT HAS BEEN BLOCKED AND THESE ACTIVITIES ARE HAPPENING DUE TO SOME TECHNICAL ERRORS ON THERE PART BUT ON 9TH JANUARY I RECEIVED A MESSAGE THAT FROM MY DHANI ACCOUNT A BALANCE HAS BEEN TRANSFERRED TO MR. DASHRATH SHAH IN TWO TRANSACTION 900 + 500 = 9500. I HAVE ATTACHED ALL SUPPORTED DOCUMENTS AND SNAP SHOTS WITH DHANI STATMENTS . I HAVE ALL LODGE A COMPLAINT IN MY NEAR POLICE STATION AND MAILED ALL THE DOCUMENTS TO DHANI CUSTOMER TEAM. NOWA DAYS I AM RECEIVING CALLS FROM AUTOMATED CALL TO DHANI TEAM THEY HAVE LODGE A COMPLAINT AGAINST ME IN THE COURT.
PLEASE TAKE A NOTE OF ALL THESE FRAUD GOING ON AND HELP ME IN ANY MANNER YOUR ESTEEMED DEPARTMENT CAN.

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