| Name of Complainant | |
| Date of Complaint | August 3, 2022 |
| Name(s) of companies complained against | DHANI PAY CARD |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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IT IS TO STATE THAT I, NITIN AGARWAL I HAVE BLOCKED MY DHANI ACCOUNT ON 5TH OF JANUARY 2022 THROUGH DHANI CUSTOMER CARE ON CALL THEY HAVE SAID ME THAT MY ACCOUNT WILL BE BLOCKED IN 48HRS AND THEN I RECEIVED A RECHARGE MEMBERSHIP MESSAGE FROM DHANI APP THEN I HAVE OPENED MY APP IN MY MOBILE SOME ONE RECHARGE MY ACCOUNT IN THE NAME OF MR. SAMSHER ANASARI & MD. ALAM IN THIS NAME I DON’T KNOW ANY ONE. WHEN I CHECKED MY ACCOUNT THEN I SAW MY EMAIL ADDRESS HAVE BEEN CHANGED WITHOUT MY CONSENT AND HAVEN’T RECEIVED ANY OTP FOR SUCH CHANGES. I TRIED TO CALL DHANI’S CUSTOMER CARE BUT ALL IN VEIN. NO HELP RECEIVED THE CONCERNED DEPARTMENT. I MAILED ALL DETAILS AND SUPPORTING SNAP SHOTS OF THE FRAUD HAPPENED TO THE OFFICIAL COMPLAINT EMAIL ID OF THE DHANI’S I.E; SUPPORT@DHANI.COM, AFTER THAT I OBSERVED THAT DAILY MEDICINE ORDER ACTIVITY IN MY DHANI ACCOUNT WHICH LATER ON GET CANCELLED. I MENTIONED ALL THIS ACTIVITIES ALSO IN MY COMMUNICATION WITH DHANI CUSTOMER TEAM. SEVERAL TIMES I TRIED TO COMMUNICATE WITH THE CUSTOMER CARE TEAM TO BLOCK MY ACCOUNT PERMANENTLY AND STOP ALL THESE FRAUD TRANSACTIONS TAKING PLACE IN MY NAME. I GOT THIS CONFIRMATION THAT MY ACCOUNT HAS BEEN BLOCKED AND THESE ACTIVITIES ARE HAPPENING DUE TO SOME TECHNICAL ERRORS ON THERE PART BUT ON 9TH JANUARY I RECEIVED A MESSAGE THAT FROM MY DHANI ACCOUNT A BALANCE HAS BEEN TRANSFERRED TO MR. DASHRATH SHAH IN TWO TRANSACTION 900 + 500 = 9500. I HAVE ATTACHED ALL SUPPORTED DOCUMENTS AND SNAP SHOTS WITH DHANI STATMENTS . I HAVE ALL LODGE A COMPLAINT IN MY NEAR POLICE STATION AND MAILED ALL THE DOCUMENTS TO DHANI CUSTOMER TEAM. NOWA DAYS I AM RECEIVING CALLS FROM AUTOMATED CALL TO DHANI TEAM THEY HAVE LODGE A COMPLAINT AGAINST ME IN THE COURT.
PLEASE TAKE A NOTE OF ALL THESE FRAUD GOING ON AND HELP ME IN ANY MANNER YOUR ESTEEMED DEPARTMENT CAN.
