Name of Complainant | |
Date of Complaint | June 6, 2022 |
Name(s) of companies complained against | Vistara |
Category of complaint | Airlines |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I booked a ticket to Mumbai -Delhi last night at 930 online and waited as per their request for the confirmation. My card got charged and while waiting within 15 mins got a mail saying booking cancelled vide ref no 58777912 .
Called CS ( customer service) number , waited for an hour and Tue called got auto xxld .
Got through this morning and as usual they parroted the same dialogue that refund with 7 working days.
When I asked how was the MD and CEO – no answer.
Pathetic service . I sent a mail too last night and am waiting for a revert which o don’t know if I will get !
After seeing all the complaints below , I really thik my money is lost with this fraudulent OTT.
I exactly know how all this works as I have worked in an Airline and hotel.
When I asked for a revert on my mail sent for this whole fiasco – they fumbled to give answers. I am not mentioning the representative name who too was extremely Curt and gave me a recorded answer.
Advise to all-Please boycott this OTT and put your complaints on social media which I am going to do I’m some time .
I know people in Vistara and will take it up with them as the ticket was booked for this airline.
Sheer Frustration and waste of time .
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