Fraud site on OTT and compay

Name of Complainant Shivani Thapar
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivani Thapar:

I booked a ticket to Mumbai -Delhi last night at 930 online and waited as per their request for the confirmation. My card got charged and while waiting within 15 mins got a mail saying booking cancelled vide ref no 58777912 .

Called CS ( customer service) number , waited for an hour and Tue called got auto xxld .

Got through this morning and as usual they parroted the same dialogue that refund with 7 working days.

When I asked how was the MD and CEO – no answer.

Pathetic service . I sent a mail too last night and am waiting for a revert which o don’t know if I will get !

After seeing all the complaints below , I really thik my money is lost with this fraudulent OTT.

I exactly know how all this works as I have worked in an Airline and hotel.

When I asked for a revert on my mail sent for this whole fiasco – they fumbled to give answers. I am not mentioning the representative name who too was extremely Curt and gave me a recorded answer.

Advise to all-Please boycott this OTT and put your complaints on social media which I am going to do I’m some time .

I know people in Vistara and will take it up with them as the ticket was booked for this airline.

Sheer Frustration and waste of time .

Image Uploaded by Shivani Thapar:

Fraud site on OTT and compay

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