Name of Complainant	KARAN MEHTA
Date of Complaint	June 13, 2022
Name(s) of companies complained against	1xbet.in
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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R/SIR,
I HAVE BEEN USING 1XBET.IN FROM PAST 5-6 YEARS THEY WERE DOING FINE BEFORE LAST MONTH WHEN I WON SOME MONEY WITH THEIR COMPANY, I HAD A MAIN BALANCE OF 334000 & ABOVE, MAIN BALANCE FUNDS – REAL MONEY DEPOSITED + WINNINGS, WHICH IS REAL MONEY DEPOISTED/WON BY ME, THEY TRIED TO FIRST REJECT WITHDRAWALS & REMOVED ALL THE TRANSACTION HISTORY FROM MY 1XBET ACCOUNT DELIBERATE ATTEMPT TO MISLEAD ME ( THEY USUALLY SHOW IN ACCOUNT TRANSACTION HISTORY LAST 2 MONTHS TRASANCTION BUT IN MY CASE THE ACCOUNT WAS ONLY SHOWING TRANSACTIONS FOR LAST WEEK ) WHEN THEY TRIED TO FRAME THEY REMOVED THE TRSACTION HISTORY & REJECTED WITHDRAWALS & ASKED ME TO SEND DOCUMENTS TO THEIR SECURITY TEAM , THEN THEY ASKED ME FOR MY IDENITY DOCUMENTS WITH FACE HOLDING DOCUMENTS IN HAND I.E. PAN CARD , AADHAR CARD I PASSED THAT IDENITY CHECK, THEY TRIED TO MISLEAD ME BY ASKING ME THE DEPOSIT SLIPS BY MENTIONING WRONG TIME & DATE, ASKED ME TO SUBMIT DEPOSIT SLIPS THEREBY COSTING ME MORE TIME TO LOOK INTO EVERY TRANSACTION I HAD WITH THEM I SUBMITTED ALL THE DEPOSIT SLIPS I HAD,THEY REJECT ALL OF THEM SAYING YOUR DOCUMENTS CAN NOT ACCEPTED THIS WENT ON FOR 2-3 DAYS, THEY ASKED ME TO SUBMIT AGAIN THE TRANSACTION HISTORY FROM BANK WEBSITE & SOMEHOW I CLEARED THEIR DEPOSIT SECUIRTY CHECK, ALL THE DEPOSIT SLIPS WERE GENUINE & LEGIT,THEN THEY ASKED ME TO HOLD MY PHONE /LAPTOP & CLICK A SELFIE SHOWING THE CONVERASTION WE HAD WITH MY EMAIL OPEN & HOLDING DOCUMENTS IN ONE HAND ALONG WITH FACE, I ALSO CLEARED THAT CHECK,THEN THEY ASKED ME FOR A RANDOM NAME & ASKED ME WHAT IS THE RELATION OF ME & THAT PERSON SPEICFICALLY , ALSO MENTIONED MY FATHER NAME I SAID CLEARLY YOU CAN CHECK IN MY DOCUMENTS MY FATHERS NAME WHO ALSO HOLDS ACCOUNT WITH THEM FROM 4 YEARS BUT I DON’T KNOW THAT PERSON THAT WAS RANDOM LIKE BEFORE THEY WERE KEPT ON ASKING FOR FALSE DEPOSIT SLIPS BY MENTIONING WRONG DATE & TIME AS THEY HAD ALREADY REMOVED THE TRANSACTION FROM MY 1XBET ACCOUNT DELIBERATE ATTEMPT TO FORFEIT IF IN CASE I SUBMIT ANY WRONG SLIP OR TRANSACTION BUT THEY FAILED IN THEIR ATTEMPT. THEY HAD NO ISSUES FROM 4 YEARS WHEN MY FATHER WAS HAVING A ACCOUNT WITH THEM & NOW THEY REJECTING MY WITHDRAWAL SAYING YOU HAVE MULTIPLE ACCOUNTS, ALSO I WANT PUT A LIGHT ON THE FACT THAT WHEN I WON WITH 1XBET MY FATHER WAS OUT DOING FARMING & HE WAS OFFLINE & ALSO DIDN’T PLACED ANY BET WITH THEM DURING THAT MONTH CLEARLY NOT SINGE BET THAT MONTH NOT A SINGLE DEPOSIT WITHDRAW TRANSACTION WITH 1XBET.IN THAT MONTH , THEY HAV NOW BLOCKED MY ACCOUNT BY SAYING YOU HAVE ABUSED THE WEBSITE NORMS. IS THIS A FAIR GROUND TO BLOCK & FORFEIT MY WINNINGS WHEN IN FACT I WON SOME MONEY WITH MY REAL MONEY DEPOSITED FROM MY BANK TO WEBSITE , THEY HAD NO ISSUES BEFORE WHEN MY WITHDRAWALS WERE LESS THAN THE MONEY I WAS DEPOSITING & CLEALRY SAYING LOSING WITH THEM .
ACCOUNT ID WITH THEM : 21411523
NAME – KARAN MEHTA
PHONE : 9996196665

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