| Name of Complainant | |
| Date of Complaint | June 2, 2024 |
| Name(s) of companies complained against | Grow Digital Preneur |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased a product from 21gadgetss.com and my transaction is completed through razorpay platform but i haven’t received any confirmation message from the website, moreover I can’t track my order as well.
Image Uploaded by Sahil Tilak Sharma:
Dear Sahil Tilak
We understand your concern and regret any inconvenience you’ve experienced. However, we would like to clarify that Grow DigitalPreneur is a digital marketing agency that provides advertising and promotional services for businesses. We are not the seller, manufacturer, or service provider for the product/service mentioned in your complaint.
For a resolution, we recommend reaching out directly to the company from which you made the purchase. If you need any assistance in identifying the correct contact details, we’d be happy to guide you.
Please feel free to email us at growdigitalpreneur19@gmail.com if you require further clarification.
Best regards,
Grow DigitalPreneur
Hi Sahil,
You can also reach us directly at growdigitalpreneur19@gmail.com — we’d be happy to help you identify the right contact.
We’re really sorry to hear about your experience. Just to clarify again — we (Grow DigitalPreneur) are a digital marketing agency, and we are not involved in the sale or delivery of the product you mentioned.
It seems our brand name was misused by some third-party seller.
If possible, we kindly request you to remove or update the complaint to avoid confusion.
Thank you for your understanding
— Team Grow DigitalPreneur
Hello,
We understand the concern, but we would like to reiterate that Grow DigitalPreneur is a legit digital marketing agency and is not linked to the product/service mentioned here.
It seems our brand name is being misused by a third-party.
Please reach out to us at growdigitalpreneur19@gmail.com so we can help you find the correct company.
Thank you for your cooperation.
— Team Grow DigitalPreneur