Fraud purchase of product

Name of Complainant Ankita Biswas
Date of ComplaintMay 26, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankita Biswas:

I purchased a product from 21gadgetss.com and my transaction is completed but haven’t received any confirmation message or mail from the website, moreover I can’t trace back my order and the link is showing broken.

Image Uploaded by Ankita Biswas:

3 thoughts on “Fraud purchase of product

  1. Dear Ankita

    We understand your concern and regret any inconvenience you’ve experienced. However, we would like to clarify that Grow DigitalPreneur is a digital marketing agency that provides advertising and promotional services for businesses. We are not the seller, manufacturer, or service provider for the product/service mentioned in your complaint.

    For a resolution, we recommend reaching out directly to the company from which you made the purchase. If you need any assistance in identifying the correct contact details, we’d be happy to guide you.

    Please feel free to email us at growdigitalpreneur19@gmail.com if you require further clarification.

    Best regards,
    Grow DigitalPreneur

  2. Dear Ankita,

    We sincerely regret any inconvenience you may have faced. However, we would like to clarify that Grow DigitalPreneur is a digital marketing agency that provides advertising and promotional services for businesses. We are not the seller, manufacturer, or service provider of the product/service mentioned in your complaint.

    For a resolution, we recommend reaching out directly to the company from which you made the purchase. If you need any assistance in identifying the correct contact details, we’d be happy to guide you.

    Please feel free to email us at growdigitalpreneur19@gmail.com for any further clarification.

    Best regards,
    Grow DigitalPreneur

  3. Hi Ankita,
    We’re really sorry to hear about your experience. Just to clarify again — we (Grow DigitalPreneur) are a digital marketing agency, and we are not involved in the sale or delivery of the product you mentioned.
    It seems our brand name was misused by some third-party seller.
    If possible, we kindly request you to remove or update the complaint to avoid confusion.
    📩 You can also reach us directly at growdigitalpreneur19@gmail.com — we’d be happy to help you identify the right contact.
    Thank you for your understanding 🙏
    — Team Grow DigitalPreneur

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