Fraud promise giving for settlement

Name of Complainant Sreedevi
Date of ComplaintAugust 5, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sreedevi:

I do a payment on 06/06/2023 for True Balance with an amount of 19686 at that time agent said me that it will be settled once am done the payment and i done with this amount they send me a google pay request and i complete that payment. now they call me and said me that it is considered as an EMI i need to again paid or to do the settlement. there application aslo shows that it is settled onces i do the payment. now it is shows that loan is active

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