Fraud on Zip Mobikwik account

Name of Complainant Kshitij
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kshitij:

A payment of 19900rs. has been debited from Zip Mobikwik account. I received continuous messages from Mobikwik and today there were automated calls from mobikwik official care no in which IVR is asking to pay due balance of 19900rs.
The amount is taken in 4 did instalments 5000 thrice and 4900 once.
None of the transactions were done by me. Earlier I ignored the message considering it to be a spam as mobikwik app was never installed on my new phone. I have already raised a complaint# 6312706 with the company.

Kindly help

Image Uploaded by Kshitij:

Fraud on Zip Mobikwik account

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