| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | HUNT THE MUSIC/Musicgadgetsdeals |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered item in from musichunt.com site under item name of Sony HIGH QUALITY COMBO DEAL SALE Rs. 1, 499.00/-. I have got that item through EKART logistics with an order ID details
AWB NO: 8424677073
ORDER ID: 9/9/2020
But instead of SONY item I have received worst damaged local item. I want refund for the item paid 1499/- + delivery Charges 100/- Total COD 1599/- to ECOM Express executive
Immediately after identifying that it was wrong product, I have tried to address mentioned on ECOM EXPRESS EXECUTIVE. But all the details
Return Address
FLIPSALES
Support: Info@flipsales
Ph.no:7351220730 Seller
GST: 07FUPS9081B200
Plot number: not mentioned
Industrial Area,
New Delhi-110081.
all these above details & contact no are fakeovided by ECOM EXPRESS EXECUTIVE
I have approached ECOM customer service & they can’t help out & they are not responsible for 3rd party product items, they are just providing courier services to that bloody fake 3rd party company
After this twist I came to know that Order ID, tracking ID & product code all mentioned in EKART logistics was not their ID’s & those are from service. Then immediately reached out ecom customer service no mentioned in their official website music hint. Com But they not even picked up call & infact I m getting busy when I called few more times but they haven’t called me back nor picked up calls. Then I came to know I was cheated.
I m trying from 2 days till now there is not even single Response from the Seller number mentioned under name of flipsales & details mentioned on musichunt website & all nos are not yet all picking up & even some no’s are switched off.
And I have gone through details which are provided at the track order details link to *contact us* : support@musichunt.com was also no mail id was fake. Got delivered failed due to improper mail id.
Musichunt details:
Please find the link of the ordered item & contact details in their https://musichunts.com/collections/hot-combo-deal/products/just-few-left
GA-202 Noida Sector 162
Near DDC Enclave Noida, UP, 201301
E-mail : support@musichunt.com
Call Us :1800 600 666
Mob : 9817203045
Pickrr details:
CALL US
9817203045 || 1800 600 666
EKART logistics details:
Message I got from Ecom express executive
Delivered: Strong Bass Musical Item .
Return Address
FLIPSALES
Support: Info@flipsales
Ph.no:7351220730 Seller
GST: 07FUPS9081B2OO
Plot number: not mentioned
Industrial Area,
New Delhi-110081.
Please find attached details of item ordered & delivered wrong items.
Kindly Please look into it & help me out for further refund process asap.
Image Uploaded by sarad chhetri: