Name of Complainant	Nikhil Joshi
Date of Complaint	August 5, 2023
Name(s) of companies complained against	Gold rupee
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Firstly, I only received 6,000rs out of the 10,000rs loan I was approved for, due to a 4,000rs processing fee. This is completely unjust and needs to be addressed.

Secondly, I was subjected to threats from your agents before the loan’s due date. They went as far as saying they’d contact my family and friends if I didn’t make an immediate payment. Under pressure, I made the payment ahead of time, but to my dismay, the loan still shows as unpaid on the app.
I wish to highlight that I was not adequately informed by your agents about the nature of the payments being made. At no point was I informed that the payments I made were solely towards deferment fees. I was under the impression that these payments would lead to the closure of my loan account.

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