| Name of Complainant | |
| Date of Complaint | July 25, 2021 |
| Name(s) of companies complained against | Reliance Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I had booked for Jio MNP port request to be serviced at my home.
Someone came home, and I can tell that he was someone registered with Jio itself since when he was doing the process, I received the Authentication code that I had to share with him. I shared him, and he said we had to choose & pay for the unlimited plan in Jio. I paid in cash. And I even received confirmation from Jio again that the document collection is complete.
Now after sometime in the evening, I received a message saying the due to incomplete/mismatched information the application could not be processed. Now when I call back the guy who had come for the process, he is not picking the call. When I reached out to a nearby Jio store, they are saying that they can’t help in this.
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