| Name of Complainant | |
| Date of Complaint | November 21, 2019 |
| Name(s) of companies complained against | RBL BANK AMT TRASFER MOBIKWIK APP |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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YESTERDAY THAT IS ON 09/11/2019 AT 5.40PM I RECEIVED ONE CALL ON MY PHONE NUMBER THEY JUST TOLD ME THAT THEY ARE TALKING FROM MY RBL BANK AND THEY WERE HAVING QUERIES RELATED TO MY CREDIT CARD THEY ASKED ME TO INCREASE THE LIMIT OF MY CREDIT CARD.I AGREED TO INCREASE THE LIMIT OF MY CREDIT CARD THAN THEY ASKED THE OTP TO INCREASE THE CREDIT CARD LIMIT.AFTER 5MIN OF GIVING OTP I RECEIVED ONE MESSAGE OF DEDUCTION OF 34,000RS FROM MY RBL CREDIT CARD. SUDDENLY I HAVE CALLED TO MY RBL CUSTOMER CARE AND TOLD THEM MY FRAUD COMPLAINT. THE PHONE NUMBER FROM WHICH I received THE CALL IS ON BUT, THEY BLOCKED MY NUMBER AND NOW THEY ARE NOT RECEIVING ANY CALL FROM UNKNOWN NUMBER. I AM MENTIONING THAT PHONE NUMBER BELOW AND ALSO TRANSACTION SCREEN SHOT OF MESSAGE. PLEASE LOOK INTO THE MATTER AS SOON AS POSSIBLE. NUMBER OF FRAUDENT CALL :- +918199083713 WE SEARCHED THIS NUMBER ON TRUECALLER AND IT WAS SHOWING THAT THE NUMBER IS FROM HARYANA. PLEASE LOOK INTO THE MATTER AS I HAVE NOW LOST MY 34,OOORS FROM MY CREDIT CARD OF RBL.I HAVED MENTIONED THE SCREEN SHOT OF TRANSACTION. PLEASE SOLVE IT.
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