| Name of Complainant | |
| Date of Complaint | May 23, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir,
My self Jayesh khokhariya customer of Airtel since 2007. I am from bharuch.
My contact no are : 9725248706
7698180007
I have call from Anjali ( 8866421890) to do portability from VI to Airtel. She said that your plan will remain same as 299/Month and I agree to transfer in airtel due to inadequate service of VI.
She send her representing Mr.Jaimin (9898007321) for portability at home after many time communication to me. He came as per my and Anjali discussion,
Our discussion was
1. 769818007 (postpaid of VI) is to be portable to Airtel with same plan Rs 299.
2. 9725248706 ( Airtel Prepaid). This number is on My friends Name. Discussion was to transfer name.
First I will tell you about sr no-1 portability from VI to airtel. They have done portability from VI to airtel but not follow the discussion instructions i.e plan will remain same. When i got message from Airtel of family plan I communicate to Anjali for same. Our communication screen shorts are attached.
As per first screen short I have send message to her and as per her response she talked me and said that you plan will remain of Rs 299 as per our discussion, no any matter of worry. As time pass first bill got of Rs 982, I surprised and call her, her mobile was switch off. Again I tried on next day same switch off. I look on whattsapp she found online. Everyday I am sending message to her till now no any response I got. So many times I have called her on whattsapp call but she didn’t pickup the call.
Serial no:2 (9725248706)
Discussion was to transfer name from my friends name to my name. For this i didn’t got any message of postpaid I surprised when I saw message of Bill for same number.
Yesterday I call a person who came to my home for portability he says that I have left the airtel due to not getting the payment, he gave me Anjali’s Bose contact number Name Mr. Shubham (6357949494). I tried him but he had not pickup my call till now and some times his phone found switch off.
Now I am in confusion what to do. How I can pay both bills.
Sir, request you to look in to my issue and help me, I wants to come out from this problem and it is difficult for me to pay bill.
Please show me a way to come out from this problem and necessary action.
Regards
Jayesh Khokhariya
9725248706
7698180007
02641 618375.
