| Name of Complainant | |
| Date of Complaint | July 8, 2024 |
| Name(s) of companies complained against | Rechargezap.in |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I recharge my fastag but recharge is failed and my money is debited
Image Uploaded by Ashish:
Dear Sir/Ma’am,
Greetings from Rechargezap !!!
We sincerely apologize for missing an opportunity to provide the services this time as the recharge failed due to some technical error.
We also wanted to inform you that refunds are always processed in the source account from where money was received, we request you to kindly check the source account and confirm once.
Actions Taken
Request ID Transaction ID Bank Ref No. Action Amount Requested Time Success Time Status Bank ARN
14411035543
20342422050
419001470218
capture
₹
20
,
000
.
00
8 Jul’24
01:11:06 AM
8 Jul’24
01:11:06 AM
Success
30002241914190014702186
14412574150
20342422050
419001470218
refund
₹
20
,
000
.
00
8 Jul’24
11:34:33 AM
8 Jul’24
11:34:35 AM
Success
30002241924190014702184
Meanwhile, requesting you not to share your any of the account details to any one either on call or email as to process the refund we do not need your account details, it is an automatic process, in case recharge is not successfully done the payment amount is reimbursed in source account.
Here to help 🙂
Thanks & Regards
RechargeZap Team
—
Download the App now -https://play.google.com/store/apps/details?id=com.app.rechargezap&hl=en_IN&pli=1