| Name of Complainant | |
| Date of Complaint | December 7, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have deposited 50000 rs in my account but did not credit to my gaming account i complain about my deposit to security team after that they block my account for gambling addict after that i contact the support team they told me to apply to unblock my account in block department i go for that then i contact block department they told me to provide some document i submitted its been 11 days of my document submission no reply form block department then i contact security team they threaten me to block my email if i email again its really scam 1xbet-india
my gaming id-181441977
Dear Chinghon Rongmei,
Based on your description, it appears that you may have been contacted by third-party scammers. We would like to clarify that 1xBet never threatens users with blocking, and such behavior is completely unacceptable for us. We operate strictly within the legal framework of our Curacao license, and all communication from our team follows official procedures.
Please do not communicate with unknown contacts, and never share personal data, documents, or account details with anyone outside our official support channels. Only email addresses ending with @1xbet-team.com or @1xpartner.com belong to us. Any other addresses or contacts are not affiliated with 1xBet, and players are fully responsible for any information they provide to third parties.
To speed up the process of restoring your account, please contact our official block department directly at block@1xbet-team.com. Include all details of the situation and attach proof that you did not request the gambling-addiction block yourself but scammers. This will help our specialists review your case faster.
We appreciate your cooperation and are here to assist you.
Best regards,
1xBet Team