| Name of Complainant | |
| Date of Complaint | April 27, 2022 |
| Name(s) of companies complained against | https://www.travolook.in/?utm_source=google&utm_medium=cpc&utm_campaign=brand_bmm&gclid=CjwKCAjwjZmTBhB4EiwAynRmD3fcd1H90kZxMC5U-pA-QpVu1RVx9RYfhG3MWmNjd-EbHoR6WuG45BoC90QQAvD_BwE |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked tickets from agartala to Bangalore for 5th May,2022 from a website called Travolook.in. i had used my credit card for the payment and the transaction was successful. After that i received an email from the agency stating that the ticket has not been confirmed yet and i will receive a confirmed ticket within sometime. After a while i got a call from the agency and they said that the price for ticket has gone up so they are providing me with a different flight. They also sent me a copy of the confirmed ticket but when i tried to check my booking online i found that the ticket was fake and the PNR was invalid. I also called the airlines directly and they said that the flight which they have mentioned doesn’t exist. I called they agency for clarification but they are disconnecting the call. Please look into the matter and help me.
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