| Name of Complainant | |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | FPX |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Amazon Team,
I have purchased FPX Ultra in Ear Neckband on 10th April 2021 from Amazon.in and is not working now.
I tried to connect through Amazon chatbot but don’t get any response from you.
Today, 26th June 2021 I connected your customer care they shared an email of the brand but they are not accepting email and not even to contact them. email conversation copy attached.
Please get t it resolved as I am running from pillar to wall but no solution from you either.
May I have a quick response from your end?
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