Forcely converted prepaid to postpaid

Name of Complainant Mahesh Fofandi
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahesh Fofandi:

I am writing on behalf of my son’s (21 years) Airtel No 7738439198 which he is using morethan 8 years.
Today he is getting some problem while using internet after recharging netpack. He is not getting 4g. So he remove the sim and installed again. But he is not getting the 4g. When he called up customer care they informed your sim is converted to prepaid to postpaid.
Sir, I am not understand why without informing they can convert. When we called them they are not listening our problems and telling us now you have go for postpaid only

 

Mahesh Fofandi
9869574292

Image Uploaded by Mahesh Fofandi:

Forcely converted prepaid to postpaid

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