Forcefully taking food packing charges

Name of Complainant Arko Roy
Date of ComplaintJune 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arko Roy:

I ordered food from koshe kosha restaurant through swiggy,wherein they are charging us order packing charges of rupee 40-/ which is wrong and illegal .if the restaurant is delivering parcel food so its their duty to give it in container or whatever is needful for that they are making customer to pay..and on top of that adding platform fee..what is all these fee ..please honourable court look into the matter
Please check the attachment below.

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