Forcefully adding more unwanted channel to increase monthly bill amount in my new DTH pack

Name of Complainant O P Namdeo
Date of ComplaintFebruary 12, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by O P Namdeo:

As per TRAI guideline i have chosen my new channel basepack of amount of 215.28 Rs per month from Airtel DTH provider but after recharge to this amount Airtel had added 8 unwanted channel to my base pack and increase monthly bill by 51 Rs. without my consent and prior notification and also reduce validity to 25 days instead of 30 days. when i am trying to contact their customer care they refuse and disconnect my call every time when i tell them about my issue. it is disgusting.

Image Uploaded by O P Namdeo:

Forcefully adding more unwanted channel to increase monthly bill amount in my new DTH pack

Leave a Reply

Your email address will not be published. Required fields are marked *