| Name of Complainant | |
| Date of Complaint | November 6, 2023 |
| Name(s) of companies complained against | AD cinemas, AD mall, Gorakhpur |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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In interval I wanted to go out from theatre for 5 mins but theatre management forced lockin me inside premises. The theatre management did not allow me to go out and forced me to stay inside the theatre by closing the Gate. One cannot imprison customer forcibly inside the premises so that they get hungry and eat from their premises. Forcing people to stay inside premises just to eat is illegal. Only bringing food from outside is not allowed but people can freely go out in interval and come back. Supreme court has not ordered to imprison customer for 3 hours to eat within theatre premises. It happened at AD cinemas, AD mall, Gorakhpur.
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