for bus canceled by operator and owner

Name of Complainant Shubham Sen
Date of ComplaintNovember 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Sen:

I Have booked a bus ticket by Paytm in sanjay travels Ajmer and ticket was confirmed by operator and I call to bus operator on boarding time for pick up me then operator says bus is canceled ,so i am unable to reached in my destination and I had emergency work so booked the ticket immediately, who are responsible for that so please action against.
And my payment is not refund please refund my payment with fine because I had to suffer because of them.

Bus Operator Name
Sanjay Travels Ajmer
2×1 (34) A/C premium sleeper
Boarding point
Kishangarh Ajmer
Dropping Point
Delhi
Reporting time 9:20 PM Boarding Time 9:35 PM
Operator Contact number
9251473422

Traveller Details
Name-: Shubham Sen Seat No-: L2 Mobile No-: 8209714228
PNR -: 129212201 Ticket ID -: 22DVYA4 Order ID -: 16187159476

Image Uploaded by Shubham Sen:

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