Food ordered on IRCTC Ecatering services not delivered in the coach.

Name of Complainant MITALI ARUN PATEL
Date of ComplaintFebruary 20, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by MITALI ARUN PATEL:

I have ordered the food for my parents via irctc app but food is not delivered to coach after waiting in Borivali Station, Mumbai. Also I have paid the amount. After the train had left the station, I got a call saying that they will call my parents.

Below given are the details of the passenger

PNR 8860185897
Train No. 19037
Date of journey 18-Feb-2024
From BDTS to AKV
Class SLEEPER Class
Coach S5
Seat 28
Passenger Name ARUN N PATEL
Amount paid 552/-

Image Uploaded by MITALI ARUN PATEL:

Food ordered on IRCTC Ecatering services not delivered in the coach.

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