Flipkart unethical behaviour

Name of Complainant Chetanya malhotra
Date of ComplaintOctober 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chetanya malhotra:

my order id is OD429395499289126100and i ordered apple i watch series 8 on 13th october. On the day when i checked my order status i saw my order was not been placed but amount has been debited from my credit card. If my order has been cancelled than it is flipkart responsibility to inform customer on the same day so that i could have ordered a new one on the same day itself. Flipkart doesn’t care about their customers at all. They don’t care to inform me about the issue of my order not being placed. If some issues have come with the order placement than its flipkart’s responsibility to resolve it. Why should a customer suffer due their technical issues. Why should i pay more now for the same product when i have already made payment on sale. Please resolve my problem and take necessary actions.

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