Flipkart sent me a phone with different colour and lower specifications despite of me paying the amount for a higher end model.

Name of Complainant Vivek Parekh
Date of ComplaintOctober 20, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek Parekh:

I have ordered Realme 11 pro+ 5G in astral black colour with specifications of 12gb ram and 256gb rom. The invoice that I was sent had mentioned the same. When the product was delivered it was in Oasis Green colour with specifications of 8gb ram and 256gb rom , the IMEI number of the product and invoice is the same despite the product being different.

I have a grief about this fraudulent malpractice of Flipkart and I want a replacement or full refund for the same.

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