Flipkart Paylater statement related enquired instead double they charged

Name of Complainant Anjana Mahajan
Date of ComplaintMay 12, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Anjana Mahajan:

It is really not ethical that I myself was to pay on time and have called twice customer service and also emailed my doubts related to billing . and you instead over-charged without knowing the cause, and customer care calls I attended but no one was speaking. Sincerely , this way you people make money. Never ever send any email in relation to any service , as I have deactivated my account , even I haven’t bought further anything and again the billing is done  to pay in June 2022. 
Sincerely this you do with your customers.
n Wed, May 11, 2022 at 4:07 PM Customer Support wrote: Hi Anjana,

Thank you for writing in.

We certainly understand your concern.

We are sorry to hear that you are having issues while using Pay Later services.

We tried to get in touch with you on 9988473013 to discuss the issue about Pay Later.

We will try calling you again within 4 business hours.

Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am to 6 pm by replying to this email.

We hope to hear from you soon.

Please feel free to get back to us at any point of time for any further assistance and we will be happy to assist you.

Thank you for shopping with Flipkart.

Thanks,
Nilofer Jaan
Flipkart Customer Support
24×7 Customer Support. Buyer Protection Policy. Flexible Payment Options. Largest Collection – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –  

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Flipkart Paylater statement related enquired instead double they charged

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