Flipkart not returning my money

Name of Complainant Prashant raghuwanshi
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashant raghuwanshi:

Hi

I have ordered LG convertible 6-in-1 cooling 2023 model 1.5 ton 5 star split ai dual inverter 4 way swing, hd filter with antivirus protection ac – silver deco(RS-Q19RNZE, copper condenser).
Flipkart delivered wrong product the product i received was a bean bag .
Since then I am calling and contacting Flipkart to arrange return pickup but till date I received no resolution.
My order id is OD428405192801914100.
I ordered the product on 19th June 2023 and it was delivered to me on 22nd June 2023.
I am chasing Flipkart since then, they set investigation all the time and come up with the resolution that seller rejected return.
The last conversation I had with Flipkart executive Prithvi and incident raised is in23071912163566738753.

Am I ever going to get a resolution from Flipkart or I should consider loosing my 40,999 rupees .

I raised this on social media as well, but looks like Flipkart don’t care for its reputation.

Image Uploaded by Prashant raghuwanshi:

Flipkart not returning my money

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