| Name of Complainant | |
| Date of Complaint | February 7, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered Samsang Galaxy Tab S6 Lite with ordered Id OD on 14/01/2022. The cost of the item was Rs 25850 which was paid by me on the same date with transection id on the same Date (14/01/2022). The Item would be delivered on 19/01/2022, this was informed me by the company by sms on my registered mobile no on the app of the company. The same information was depicted on my account on the app of the company. But Item was not delivered on the same date, even on the other day i.e.21/01/2022, It was not delivered, then I called the company” s customer care number they told me because of some issues your order could not be delivered but we are trying our best to delivered it as soon as possible . The next day I called them again and receive the same answer. till noon of 22/01/22022 i called them several times but they response me even once. Finally the ordered was delivered on 22/01/22. I asked the delivering agent for opening the box in presence of him but he refused todo so. I opened it if found that the item for which I paid Rs 25850 was not in the box . It was a toy type tablet. I requested them either to replace it of to refund but they rejected my request and when I asked them to do so they threatened me to make a fir against me . and for that They asked my id proof, Inside of this I requested to them several times but they rejected my request every time . Finally I make making complain against them in the hope that justice might be done by you.
Kindly resolved my complain as soon as possible . Imy Economical conditions are not so good that i can tolerate this lose.
