| Name of Complainant | |
| Date of Complaint | February 2, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My name is Santosh Kumar Sahu, I have purchased a Product Canon EOS 3000D DSLR Camera with OD427108002110788100 on 20th Jan 2023 from Flipkart. As it is mentioned in website the camera should have 35x Optical zoom but as I have received the item & checked the product I didn’t found the 35x optical zoom when half of that also not coming. When I talk with can non customer care about this they have asked me to contact to Canon servicecenter for this. When €I checked with service center they told to call flipkart & Now flipkart is telling to contact servicecenter. When I asked for the replacement of the Item Flip kart denied & also denied to help on this. Flipkart told they will give refund for the item not the replacement though they have mentioned in the site. I asked about the discount what I get in the offer period but they denied to give that also in the form of wallet money. They initiated the refund & then they rejected that also.
This is completely incorrect as flipkart in this way grab their customer by showing the offer & also with wrong information about the item. Hence I need the Justice on this. This is the way flipkart doing fraud now a days.
Image Uploaded by Santosh Kumar Sahu: