| Name of Complainant | |
| Date of Complaint | August 26, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had bought a phone ( Redmi A2) on 22 August, 2023 from online shopping app Flipkart and they delivered me a pre-activated and internally damaged phone on 23rd August 2023. When the phone was delivered it was working properly but when I put it in charging it did get charge and not supporting any other charger and after some time it became switch off. Next day I contacted the Flipkart Customer Care Service they asked me to go and replace your phone from Xiaomi Service Center. After this I went to Xiaomi Service Center and I was very surprised when they told me that my phone was activated on 11 August 2023 and denied to replace my phone and gave me a copy of phone’s details. This photo shows the details of my phone. After this I again tried to contact the Flipkart but they did not reply to my mail. Now I want to take a legal action against this scam and fraud done by Flipkart.
Mobile Name – Redmi A2 (4GB / 64GB)
IMEI No. 864848064154104
Purchased From – Flipkart
Purchase Date – 22 August 2023
