Flipkart customer service not providing resolution.

Name of Complainant Nanuvala Tulasi Ram
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Nanuvala Tulasi Ram:

I ordered some items in flipkart by using flipkart pay later.
i paid the due to the loan provider idfc first bankin their website.
it didnt get updated in flipkart. so they are making calls and messages to pay the due.
while I am trying to contact their customer care they are asking me to wait upto 24-48 hours so that there escaltion team can provide a resolution to me.
as they are not contacting in the given period i am calling again and they are saying the same story since 1 month.

Image Uploaded by Nanuvala Tulasi Ram:

Flipkart customer service not providing resolution.

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