| Name of Complainant | |
| Date of Complaint | May 1, 2018 |
| Name(s) of companies complained against | Flipkart, Flipkart Complaints |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have sent mentioned below mail today. i didn’t cancel my order. they automatic cancel it & suggest me to order again. now the rate of this order is increased. at the time of order placed amount is 1449 & now this time amount is rs. 1899.
Dear Flipkart Team, I ordered the Boltt Beat Heart Rate(HR) Activity Tracker with 24*7 Audio & Text Health Feedback on 25th April 2018. My order no. is OD212141700696081000 .
At the time of order, the delivery date was 29th April. Now you sent mail today that my order is cancelled. But i have not cancelled the order.
I am very disappointed about this mail because my wife’s birthday was on 29th April so, I want to gift this. Please help me. I need this item, not the cancellation amount.
Kindly do the action about this company.
Reply from flipkart
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Hi,
Thanks for writing in. We understand your concern about your order ‘OD212141700696081000’. We?re sorry to let you know that your order for the product ?Boltt Beat Heart Rate(HR) Activity Tracker with 24*7 Audio & Text Health Feedback? was canceled d by the seller as they were not able to get the item in time from their partnered vendors to make sure that it reaches you within the promised timeframe. We?re working closely with our seller community to make your shopping experiences on Flipkart seamless. We?d like to let you know that the seller has refunded Rs.1449/- to your Canara Bank account on May 01, 2018 and this amount will be credited to you by May 09, 2018 as per standard banking procedures. In case the amount has not been credited, please contact your bank?s customer care using the number mentioned on the back of your card and check the status. If they are unable to help, you may raise a dispute with the bank’s grievance cell Hope you understand Regards, |
