Flipkart cancelling order without user consent.

Name of Complainant Mayank Kumar
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mayank Kumar:

Flipkart cancelled my order without my consent and now asking to place the order at higher price.
-First I got message from Flipkart that your order will be cancelled due to delay in delivery. I called Flipkart support and asked not to cancel the order as I don’t mind delay in delivery.
-Then my order got shipped ,and after two days of the product getting shipped, they cancel my order and they gave me reason as delay in delivery. So when my order was already shipped where is the delay in delivery????
-Then I called customer support again and this time they say that order was cancelled from seller side due to some technical issue and to place the order again at the higher price ,within 10 days and seller will send gift card of ₹150. But the price has already increased by ₹500
– Then I go to place the order and find that the product is out of stock for my pin code. And I called customer support again and this time they say that your order was damaged during shipping so it had to be cancelled. And since the product has become out of stock you can wait for product to come back in stock and order within 10 days to receive gift card of 150 from seller
– And now as they have increased the price by more than ₹1000 as the product is back in stock for my pin code.
– So what is the use of ordering the product now which is at same or even higher price than normal days???

-Low prices during Big billion days in Flipkart are a scam. They are canceling the order placed at good price and making customers purchase at higher price. They are doing the same thing for many customers. Anyone can just search flipkart on twitter and find a huge list of such incidents.

I’ve call recording of conversation with flipkart support team if needed.

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