Flipkart cancel my genuine Replacement

Name of Complainant Balaram Das
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balaram Das:

I ordered a hero glamour fuel pump 22oct 2021 and delivered me 28 oct 2021order id OD223175691146688000
But send me a another model of fuel pump so i raise a return at request 28oct 2021 and it shows approved replacement and i want replacement the correct product.
But Flipkart team cancel my replacement at 4 th oct .when contact flipkart customer care he says that seller not accept any replacement whenever seller send me a wrong and defective product

Image Uploaded by Balaram Das:

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