FLIPKART AND JEEVES NOT PROVIDING SERVICES

Name of Complainant Amit Gupta
Date of ComplaintSeptember 15, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Gupta:

I have purchased a led tv mi 43inch on 19 Aug 23 with 3 year protection plan with order Id OD12261691061902500.I have paid Rs 26813 for the product.
My led is unserviceable since 10 Aug 23 for which I have raised a complain on 10 Aug 23 vide claim id CLCPO10082301005.
Since then I have raised several complains with Flipkart and Jeeves and issue not resolved.
I am liable to get refund or replacement as per the policy.
Here i would like to mention 1 more than thing Jeeves intentionally registered my complain on 23 Aug 23 ,delayed more than 14 days .
Today it is 15 Sep 23 ,even after 37 days i don’t got any resolution from Flipkart and Jeeves together they are are making fool to their customers .Flipkart is selling cheap and faulty electronic products which lasts only 1 year till warranty.
In my case I have been harrassed mentally by Flipkart and Jeeves since last 1 month they have given fake promises for the resolution and marked my issues as resolved.
I want compensation from Flipkart and Jeeves in addition to the refund for harassing me mentally and physically for last 37 days and I don’t know how long it will go and when the issue will be resolved .Now your platform can only help

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